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Bilingual Answering Service in English, Spanish and Mandarin

For offices where not every caller speaks English. Desk is an AI answering service, not a live operator: it answers in English, Spanish or Mandarin, books the appointment or takes the message, and sends you the summary in English or Chinese.

$179/month, 400 minutes includedSetup includedMonth to month

Call and hear it answer(949) 566-8857Get Desk

This is Aibrify’s own line. Desk answers it, day and night.

What it does

What does a bilingual answering service do, and how is Desk different?

A bilingual answering service picks up when you cannot and talks to callers in their own language. Most use live operators and bill by the minute or by the call. Desk is software: one number answers in English, Spanish or Mandarin, books appointments, takes messages and passes callers who need a person to you, for a flat $179 a month with 400 minutes included.

Bilingual answering serviceEnglish, Mandarin and Spanish on one number

Booked into your calendarThursday 3:00 PM · consultation · Morales (summary in English)

It answers

  • English, Spanish and Mandarin on one number
  • Appointments and consultations
  • Hours, address and your common questions
  • Messages with name, number and reason

It passes to you

  • Legal, medical or tax advice
  • Emergencies
  • Prices you have not listed
  • Callers who ask for a person

Clinics, law firms and other fields that need extra care can go custom: more of your material for Desk to work from and stricter limits, priced to fit.

Three languagesBookingsCommon questionsTransfers to youTakes requestsBlocks spam

A sample call

What a caller hears

Demo LawCaller spoke Spanish · translated
DeskHi, this is Demo Law. I’m an AI assistant, and this call is transcribed. For Spanish, press 3.
Desk¿Puedo hacer una cita para hablar de un accidente de trabajo? (Can I book a time to talk about a work injury?)
DeskSí, el jueves a las 3 PM está libre y ya quedó reservada. ¿A nombre de quién? (Yes, Thursday at 3 PM is open and now booked. What name should I use?)
DeskMorales.

Booked into your calendarThursday 3:00 PM · consultation · Morales (summary in English)

Example with a fictional business. Every call opens by saying it is an AI assistant and that the call is transcribed; no audio is kept.

How it fits your day

You decide when Desk answers

Law offices and clinics

Spanish- and Mandarin-speaking clients book a consultation or a routine visit and leave their details. Legal and medical questions still go to your staff.

Overflow and after hours

Your line rings first. When nobody picks up, or after you close, Desk answers in the caller’s language instead of sending them to voicemail.

Read it in English or Chinese

Whatever language the caller spoke, your summary arrives in English or Chinese with the caller’s full number, one tap to call back.

After the call

The rest of the busywork, automated at a fixed price

Desk answers the phone. Aibrify, the software company behind it, builds the automations around the call at a fixed price quoted in writing, usually from $100, and you own what it builds.

Appointment reminders that cut no-shows

$100, usually 2 to 3 days

Intake form to PDF

$300, about a week

Document intake portal

$1,000, 2 to 3 weeks

See automation prices

Pricing

One price, setup included

$179/monthAbout $6 a day

The standard plan has nothing to compare and no contract.

  • 400 minutes of calls includedAbout 200 calls at 2 minutes each (estimate)
  • $0.30 for each extra minute
  • Setup included
  • English, Mandarin and Spanish included
  • Month to month, cancel anytime

Get DeskCall the demo line first

Custom, quoted to fit

Strict setup: more of your material for Desk and tighter limits.

Request a custom quote

FAQ

Questions owners ask

Is Desk a live answering service?

No. Desk is an AI answering service: software answers the call, and every call opens by saying so and that the call is transcribed. When a caller needs a person, Desk transfers the call to your phone if you turn transfers on, or takes a message for you.

Which languages does it answer in?

English, Spanish and Mandarin on the same number. The caller picks a language from the menu or simply starts speaking it, and Desk switches. Cantonese is not supported, and neither are Vietnamese, Korean or Tagalog.

How much does a bilingual answering service cost?

Desk is $179 a month with 400 minutes and setup included, and all three languages are included. Each extra minute is $0.30. Month to month, cancel anytime. Live answering services usually price by minutes or by calls, so compare them on your real monthly call volume.

What language is the summary in?

English or Chinese, whichever you pick during setup. The caller’s language does not change it, so nobody in your office needs to read Spanish or Mandarin.

Can it take calls for a law office or a clinic?

Yes, for booking and intake. Legal, medical and tax advice, case outcomes, symptoms and medication are never answered: Desk takes the caller’s name, number and reason and passes them to your staff, and tells emergency callers to call 911. These offices get a stricter setup, quoted to fit.

Do I have to change my phone number?

No. Forward calls to Desk when you are busy or closed, or use no-answer forwarding so your phone rings first and Desk answers after a few rings. Nothing changes for callers.

GuidesAI receptionist vs answering serviceAI phone answering with language detectionAI receptionist for law firms: the full guide

Industries

Other industries

RestaurantsDental officesMedical offices and clinicsSalons and spasHVAC, plumbing and home servicesLaw firms and accountantsReal estate and property managementSpanish-speaking callers

Hear it first. Then decide.

Desk answers the demo line day and night. If you like what you hear, text, WeChat or email us, or fill in the form on the home page.

Call the demo lineGet Desk