Aibrify Desk
AI receptionistEnglishMandarinSpanish

AI Receptionist for Medical Offices and Clinics

Physical therapy, optometry, med spas, Chinese medicine, family practice: Desk books routine visits in English, Mandarin and Spanish, answers hours and location, and leaves every medical question to your staff.

$179/month, 400 minutes includedSetup includedMonth to month

This is Aibrify’s own line. Desk answers it, day and night.

What it does

What does an AI receptionist for a medical office answer?

Hours, address and parking, booking and rescheduling of routine visits, which services you offer and which insurance plans you accept, as you list them. It never answers symptoms, medication, dosing, results or anything about a patient’s condition; those go to your staff, and emergencies are told to call 911.

Medical offices and clinicsEnglish, Mandarin and Spanish on one number

Booked into your calendarFriday 2:00 PM · physical therapy · Mr. García

It answers

  • Hours and holidays
  • Address and parking
  • Booking routine visits
  • Services and insurance, as you list them

It passes to you

  • Symptoms and medication
  • Emergencies
  • Results and referrals
  • Billing questions

Clinics, law firms and other fields that need extra care can go custom: more of your material for Desk to work from and stricter limits, priced to fit.

Three languagesBookingsCommon questionsTransfers to youTakes requestsBlocks spam

A sample call

What a caller hears

Demo ClinicCaller spoke Spanish · translated
DeskHi, this is Demo Clinic. I’m an AI assistant, and this call is transcribed.
DeskCan I book a physical therapy session on Friday afternoon?
DeskFriday at 2 PM is open. You’re booked. May I have your name?
DeskGarcía.

Booked into your calendarFriday 2:00 PM · physical therapy · Mr. García

Example with a fictional business. Every call opens by saying it is an AI assistant and that the call is transcribed; no audio is kept.

How it fits your day

You decide when Desk answers

Overflow during clinic hours

Your line rings first. When the desk cannot pick up, Desk books the routine visit and your staff see it in the calendar.

After hours

Patients hear your hours, book for the next open day or leave a request. Anything urgent is passed to you at once.

Strict setup

Medical offices go custom: a short list of what Desk may answer, more of your material, stricter limits, priced to fit.

Pricing

One price, setup included

$179/monthAbout $6 a day

The standard plan has nothing to compare and no contract.

  • 400 minutes of calls includedAbout 200 calls at 2 minutes each (estimate)
  • $0.30 for each extra minute
  • Setup included
  • English, Mandarin and Spanish included
  • Month to month, cancel anytime

Get DeskCall the demo line first

Custom, quoted to fit

Strict setup: more of your material for Desk and tighter limits.

Request a custom quote

FAQ

What does an AI receptionist for a medical office answer?

Does it answer medical questions?

No. Symptoms, medication, dosing, results and anything about a patient’s condition are topics Desk never answers. It takes the caller’s details and passes the question to your staff.

What does it do with an emergency?

It tells the caller to call 911 or your emergency line and alerts you right away. It does not triage.

Is it suitable for med spas and physical therapy?

Yes, for booking and basic questions. Treatment questions and pricing are passed to your team unless you list prices Desk may read out.

What about privacy and compliance?

Calls are transcribed, no audio is kept, and Desk does not ask for medical details. Tell us your requirements before setup and we will say plainly what fits.

Can it speak to Spanish and Mandarin patients?

Yes. The patient picks English, Mandarin or Spanish at the start or switches mid-call. Cantonese is not supported. You get the summary in Chinese or English.

How much does it cost?

The standard plan is $179 a month with 400 minutes and setup included. A strict medical setup is quoted to fit. Month to month, no contract.

GuidesDental answering service vs AI receptionistAI receptionist for veterinary clinicsWhat an AI receptionist costs in 2026

Industries

Other industries

RestaurantsDental officesSalons and spasHVAC, plumbing and home servicesLaw firms and accountantsReal estate and property managementSpanish-speaking callers

Hear it first. Then decide.

Desk answers the demo line day and night. If you like what you hear, text, WeChat or email us, or fill in the form on the home page.

Call the demo lineGet Desk